Terms of Service

Last updated: February 1, 2026

1. Acceptance of Terms

By accessing or using Apex ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.

2. Description of Service

Apex is a cloud platform-as-a-service (PaaS) that enables users to deploy, manage, and scale applications. The Service includes container orchestration, managed databases, and related infrastructure services.

3. User Accounts

When you create an account, you must:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

4. Acceptable Use

You agree NOT to use the Service to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Distribute malware or malicious code
  • Engage in cryptocurrency mining without authorization
  • Send spam or unsolicited communications
  • Attempt to gain unauthorized access to systems
  • Interfere with or disrupt the Service
  • Host content that is illegal, harmful, or offensive

5. Service Level Agreement

Uptime Commitment

We commit to 99.9% uptime for Pro and Enterprise plans. Scheduled maintenance windows are excluded.

Support Response

Critical issues: 1 hour. High priority: 4 hours. Normal: 24 hours (business days).

6. Payment Terms

  • Paid plans are billed monthly or annually in advance
  • Usage-based charges are billed in arrears
  • All fees are non-refundable unless otherwise stated
  • We may change pricing with 30 days notice
  • Accounts may be suspended for non-payment

7. Intellectual Property

You retain all rights to your content and applications. You grant us a limited license to host and serve your content as necessary to provide the Service. We retain all rights to the Apex platform, including software, APIs, and documentation.

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. You are responsible for ensuring your use of the Service complies with applicable data protection laws.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, APEX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify and hold harmless Apex from any claims, damages, or expenses arising from your use of the Service, your content, or your violation of these Terms.

11. Termination

  • You may terminate your account at any time
  • We may suspend or terminate accounts for Terms violations
  • Upon termination, your right to use the Service ceases
  • Data deletion follows our Privacy Policy

12. Modifications

We reserve the right to modify these Terms at any time. We will provide notice of material changes via email or through the Service. Continued use after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

14. Contact

For questions about these Terms, contact us at:

Email: legal@apexpaas.com