Privacy Policy

1. Introduction

Apex ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud platform service.

2. Information We Collect

Account Information

Email address, name, and authentication credentials when you create an account.

Usage Data

Information about how you use our services, including deployment logs, API calls, and resource usage.

Technical Data

IP addresses, browser type, device information, and cookies for service functionality.

Your Content

Application code, container images, environment variables, and data you store on our platform.

3. How We Use Your Information

To provide and maintain our cloud platform services
To process your transactions and manage your account
To send you technical notices and support messages
To monitor and analyze usage patterns and trends
To detect, prevent, and address technical issues and security threats
To comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data:

TLS 1.3 encryption for all data in transit

AES-256 encryption for data at rest

Secure cloud infrastructure

Role-based access controls

5. Data Retention

We retain your data for as long as your account is active. Upon account deletion:

Application data is deleted within 30 days
Backups are purged within 90 days
Audit logs are retained for 1 year for compliance
Anonymized analytics may be retained indefinitely

6. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Export your data in a portable format
Opt-out of marketing communications

7. Third-Party Services

We use trusted third-party providers for infrastructure and services. All providers are vetted for security compliance. Current providers include Vultr (infrastructure) and Cloudflare (CDN/security).

8. Cookies

We use essential cookies for authentication and session management. No third-party tracking cookies are used. You can disable cookies in your browser settings, but this may affect service functionality.

9. Contact Us

For privacy-related questions or requests, contact us at:

Email: privacy@apexpaas.com

Address: Apex Cloud Services

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.